Terms and Conditions

1. These terms govern your use of the MY BULK BILLING PTY LTD website operated and owned by MY BULK BILLING PTY LTD located at www.mybulkbilling.com. These Terms apply to you whether you are a service provider ("Provider") or a person seeking to make an appointment with a Provider using our Services ("Customer"). You may use the Services in the capacity of a Provider, Customer, or both

These Terms of Service ("Terms") cover your use of our products and services ("Services"). Please read them carefully, as you agree to be bound by these Terms whenever you access or use our Services. If you do not agree to these Terms, you must stop using our Services.

1.1. If you are a Provider, we provide you with services which allow you to list your business on our website and accept online appointments made by registered Customers.

1.2. If you are a Customer, we provide you with services which allow you to request an appointment with any Provider listed on our website, subject to the availability and discretion of the Provider.

2. You are only authorised to access or use the website if you accept and agree to these terms. Your continued use of the website is acceptance of, and agreement to be bound by, these terms and any changes to them, from time to time, which are effective immediately. MY BULK BILLING PTY LTD has the right to exclude any users from accessing the website.

(a) If you are a Provider, you may be required to meet certain technical requirements in order to use our Services. Such technical requirements will be provided to you and include facilitating integration of our website with your practice management software.

(b) If you are a Customer, you must create a user account to use the Services ("Account"). In relation to your Account, you agree to:

(i) provide accurate, true and real details on any registration or account profile form; (ii) keep your Account username and password confidential and secure; (iii) maintain only one Account to access the Services; and (iv) only register an Account if you are 18 or older.

3. Although MY BULK BILLING PTY LTD takes care to ensure otherwise, MY BULK BILLING PTY LTD does not warrant or guarantee that:

  • (a) you will be able to access the website at all times;
  • (b) your access will be uninterrupted or secure;
  • (c) information found on the website is current, accurate or complete; or
  • (d) the website and server are free of viruses and bugs.

4. Except as imposed by statute, in no event will MY BULK BILLING PTY LTD be liable to you or any third party for any direct or indirect loss arising from your use of the website, your reliance on any information found on the website or any technical failures, delays in operation or transmission or malfunctions in equipment or software.

5. ACCEPTABLE USE POLICY You agree that your use of the Services is subject to your compliance with the following requirements:

  • a. you may not use your Account to impersonate any person, or stalk or harass another person;
  • b. you may not use the Services or your Account in a fraudulent or illegal manner;
  • c. you may not intentionally or recklessly use the Services in a way that materially adversely impacts upon the performance of our Services for other Providers or Customers;
  • d. if you are a Provider, you must use your best endeavours to contact a Customer promptly if you become aware that you will not be able to fulfill such Customer's appointment. We may terminate your Account if you repeatedly are unable to fulfill Customers' appointments in a timely manner. Before we terminate your Account, however, we will provide you with written notice of such problems and give you a reasonable opportunity to remedy them; and
  • e. if you are a Customer, when making an appointment with a Provider, you must genuinely intend to attend that appointment. We may terminate your Account if you repeatedly do not show up to appointments that you have made and have not cancelled that appointment with reasonable advance notice to the Provider.

6. MY BULK BILLING PTY LTD does not accept responsibility for the accuracy or completeness of the information contained on this website. If MY BULK BILLING PTY LTD considers that information or content on this website is unreliable or inaccurate, it may, at its own election:

  • (a) inform users of the website;
  • (b) endeavour to make an appropriate correction;
  • (c) remove any information or content, including but not limited to any of your Content and/or links to other websites, without giving any explanation or justification; or
  • (d) suspend the operation of all or any part of this website.

7. If the website contains communication facilities which allow for feedback by users to MY BULK BILLING PTY LTD , or any other electronic messaging and notice services, you must not do any of the following:

  • (a) post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information, image, text or other material of any kind whatsoever, including without limitation any transmissions that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
  • (b) post or transmit any information, image, text or other material of any kind whatsoever which violates or infringes upon the rights of any other person, without first obtaining permission from the owner or relevant right holder;
  • (c) post or transmit any material of any kind which contains a virus or other harmful component; or
  • (d) post, transmit or in any way exploit any material of any kind for commercial purposes, or which contains any promotional material or advertising.

8. By transmitting anything through the website to MY BULK BILLING PTY LTD , you grant us a perpetual, royalty-free, non-exclusive, irrevocable, unrestricted, worldwide licence to do the following in respect of the information or material:

  • (a) use, copy, sublicense, redistribute, adapt, transmit, publish and/or broadcast, publicly perform or display; and
  • (b) sublicense to any third parties the unrestricted right to exercise any of the foregoing rights granted.

9. The foregoing grant includes the right to exploit all proprietary rights in any such information or other material including but not limited to rights under copyright, trademark, service mark or patent laws under any jurisdiction worldwide. You expressly waive in favour of MY BULK BILLING PTY LTD and any other party authorised by MY BULK BILLING PTY LTD all moral rights and any similar rights in any jurisdiction which you may have or hereafter acquire in respect of any relevant communication or other material. At the request and expense of MY BULK BILLING PTY LTD , you will execute and deliver to MY BULK BILLING PTY LTD such instruments and take such other actions as may be required to give full legal effect to this grant of licence and waiver.

10. Unless otherwise indicated, MY BULK BILLING PTY LTD owns or controls the copyright and other intellectual property in the content and design of this website and may assert its rights without further notice. If you wish to reproduce any other text or images from the website please contact MY BULK BILLING PTY LTD.

11. Other than saving an electronic copy or printing for personal reference, you cannot copy, modify, translate, publish, broadcast, transmit, distribute, perform, display, sell or reproduce the material in whole or part without the express approval of MY BULK BILLING PTY LTD .

12. You will at all times indemnify and keep indemnified MY BULK BILLING PTY LTD , or its designees and its respective officers, employees and agents from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of those indemnified arising from any claim, demand, suit, action or proceeding by any person against any of those indemnified where such loss or liability arises out of, in connection with or in respect of any breach of these terms by you.

13. The website contains links to other websites that are external to MY BULK BILLING PTY LTD . MY BULK BILLING PTY LTD has no direct control over the content or operation of the linked websites and is not responsible for such content or operation. Inclusion of any linked website on the website does not imply approval or endorsement of the linked website by MY BULK BILLING PTY LTD .

14. MY BULK BILLING PTY LTD respects the privacy of individuals. MY BULK BILLING PTY LTD will deal with personal information collected via the website for the purposes disclosed on the website and in accordance with its privacy policy at www.mybulkbilling.com.au/terms-conditions.html.

15. If you become aware of misuse of the website by any person, any errors in the content on the website, any difficulty in accessing or using the website, or any questions about these terms, please contact MY BULK BILLING PTY LTD by email at info@mybulkbilling.com.au

16. These terms of use are governed by and must be construed in accordance with the laws of New South Wales.